Summer is here and that means it is time to play at the beach! We are excited to welcome back all our summer-loving families. Whether you enjoy beach walks in the sand, body surfing in the waves, or sitting on the pool deck, we appreciate the opportunity to be a part of making your vacation memories with you.
Spinnaker Update - Summer 2022



Dear Ormond Beach Spinnaker Owners,

Summer is here and that means it is time to play at the beach! We are excited to welcome back all our summer-loving families. Whether you enjoy beach walks in the sand, body surfing in the waves, or sitting on the pool deck, we appreciate the opportunity to be a part of making your vacation memories with you.  


When you are ready for a break from the fun in the sun, we suggest taking a short walk to the Ormond Memorial Art Museum and Gardens. The museum reopened in May after a sixteen-month, four-million-dollar renovation that made this little hidden gem a prominent and vibrant feature as you start your vacation with us.


Lastly, I want to remind you that your usage reservations can be made up to one year in advance. We want each of you to make the most of your ownership and enjoy smooth sailing vacations. Don’t miss out on booking your first choice of dates by waiting too late!


We hope you have a fantastic summer and look forward to seeing you on your next stay with us!


Kelly Hancock
General Manager

Enjoy the dolphins from one of our Kayaking trips at Bluewater

Energize with a nice sunrise walk on the beach


Enjoy fresh produce, local honey, fine crafts, and yummy treats from our weekly market, located right by the Public Library. Plenty of free parking at City Hall or across the street in Cassen Park. Every Thursday from 8:00 a.m. to 1:00 p.m.


The First Saturday Ormond Art Walk kicks off on Saturday, July 2 from 5:00 p.m. - 8:00 p.m. The art galleries of Granada Blvd. invite the community to share in a monthly reception of artist exhibitions. Local galleries open their doors to the public hosting new artwork, refreshments, and entertainment.

Find some unique art at the First Saturday Ormond Art Walk

Find some unique art at the First Saturday Ormond Art Walk

The City of Ormond Beach Fireworks Celebration will occur on Monday, Jul 4, 2022, 8 p.m. - 9:30 p.m. Enjoy the music, food, fireworks, and more at Rockefeller Gardens, 26 Riverside Drive, Ormond Beach.

Celebrate Independence Day with fireworks in Ormond Beach

Celebrate Independence Day with fireworks in Ormond Beach

There will be fireworks at 9:45 p.m. on July 4 at the Bandshell in Daytona Beach. There also will be an Eagles tribute concert by The Alter Eagles, which begins at 7:15 p.m.


Your Owners' Website provides a wealth of information to help you take advantage of your vacation ownership and can help you customize your ownership to meet your needs. Learn to take advantage of your Owners' only benefits such as your Owner Bonus Time, your Spinnaker Rewards program, and your ability to exchange and discover another part of the world. To access it click here.

Digital Villa Directory


One newly added feature to your Owners' Website is the Digital Villa Directory. We know many of you find the directory invaluable as your resource for villa and resort information as well as local area information. You can access this villa directory in any of the ways listed below:


You can access it:

  1. In your Email Reservation Confirmations (when you check-in for your vacation)
  2. Through a QR code found in your villa/condo
  3. Through a QR code found on your villa key card holder
  4. On your Owners’ Website (under RESOURCES)

Preview your Digital Villa Directory through this link here or the QR code below.

QR Code for Spinnaker Directories

We Take Your Comments and Feedback Seriously
All of us at Spinnaker Resorts have only one job to do: that is to provide you with the best vacation experience possible. Ensuring your satisfaction is every staff member's commitment to you. We are interested in your feedback regarding the services provided and the quality of the resort facilities. Did you ever wonder what happens to your surveys and comments once they are sent to us after your vacation? Your comments are valuable and are reviewed and analyzed by our management team. Our goal is to take your feedback as we continually improve our procedures and enhance our resorts so that you can enjoy your vacation. If something needs to be fixed in a villa, this information is forwarded to the maintenance team. If you have requested upgrades to a villa, we consider your feedback when resort improvement planning is taking place.
You receive these surveys via email after every vacation you take with us. Please take a minute to share your comments and suggestions by filling out your Comment Card found in that email. At any time, you can visit your Owners' Website or use this link to fill out the Comment Card. Let us know if you were completely satisfied during your vacation. If you are unable to score us with a Very Satisfied, we would appreciate your written comments telling us why not. If you just want to say you had a lovely time or that a specific employee helped make your vacation special, please let us know. It will make our day brighter. Your specific comments will help ensure that we do everything possible to make your stay at Spinnaker Resorts a pleasant one. Thank you for helping us provide you with the most enjoyable vacation experience possible!


In this section, we will take some time each quarter to introduce you to our corporate and local Spinnaker employees that are working hard every day to help you enjoy your vacation.

Comptroller Basil Matthews

On June 30th, Spinnaker Resorts will say a tearful goodbye to an important member of the Spinnaker Family, Comptroller Basil Matthews, as he retires. Throughout his professional career, Basil has dedicated 28 years to the Spinnaker business with his most recent term starting in March of 2000.


Originally from Guelph, Ontario, Canada, and graduating with a degree in Sociology from York University in 1970, Basil worked in finance and accounting before finding his permanent home with Spinnaker Resorts. Basil is a Lifetime Member of the Ontario Institute of Chartered Accountants and enjoys the problem-solving involved with financial accounting.


In his spare time, Basil enjoys Pilates, walking, power boating, and has a love of sports cars. Basil has been a devoted and loyal employee of Spinnaker Resorts and its entities. His contributions, ideas, and steadfast thinking have been at the forefront of our accounting team. Basil is respected by the ownership team, his peers, and co-workers alike. His skill set, laughter, and humor will be missed. We congratulate Basil and will be thinking fondly of him as he enters his next chapter - surely filled with more travel, boating, and time with family. We wish him well, thank him for his leadership, and hope he will enjoy this time celebrating his achievements and enjoying all life has to offer.


Throughout the year, we are always busy at work improving your facilities and villas. Here is a recap of the work completed or started over the past few months.

Royal Floridian South

  • Kitchen cabinet hinge replacement project has been completed

Royal Floridian

  • Villa armchairs have been deep cleaned
  • Villa interior doors have had their hinges replaced
  • A new handrail has been added to the lobby stairs near the Fitness area
  • The Splash Pad tank has been replaced allowing this amenity to return to service
  • The Tiki Bar and Pool area has been painted


Is the summer breeze on your mind? The Activities Department at the Royal Floridian invites you to enjoy creative and fun activities. Start your day with a beach walk, treat yourself to a root beer float or listen and laugh to comedy at the Todd Bogue show. There is so much to do, the choice is yours. View the online schedule so that you don’t miss out on any of these exciting events! To access it, click here.

Walk that beach!


Get energized for the day with a morning beach walk. Meet in the lobby at 8 a.m. on Wednesdays and join us for a leisurely walk on the beach.

Start your day with a morning walk on the beach!

Start your day with a morning walk on the beach

Todd Bogue is here!


Make sure you see the Todd Bogue Comedy Show for some great entertainment! He’s talented and hilarious. This summer, you can see Todd Bogue at 6:00 p.m. and 8:00 p.m. on Wednesday evenings at the Royal Floridian South Gathering Room. It’s fun for the whole family.

Todd Bogue amazes the audience every week

Todd Bogue amazes the audience every week

Join us for a treat!


Join us on Tuesdays at 2:00 p.m. at the Upper Pool Deck for a delicious summer treat. Enjoy your spectacular afternoons savoring a Root Beer or Coke Float.


Owner Services at Spinnaker Resorts

Remember to make your reservations as early as possible for you to book your most desired vacation time.


To make it easy for you to book your reservation, we provide three ways to do so:

  1. Complete a Reservation Request Form, found on your Owners' Website under FORMS
  2. Email [email protected] with your preferred location and dates
  3. Call us at (877) 842-3201. We are available Monday through Friday from 9:00 a.m. to 6:00 p.m. EDT and Saturday from 9:00 a.m. to 5:00 p.m. EDT.


Spinnaker Rewards

Earn Spinnaker Rewards and save money or travel more! It's simple and free. Owners have many ways to earn and redeem rewards.


Find out more about this very special Spinnaker Owner program and ways you can earn and use your Spinnaker Reward Credits (SRCs) by visiting the Owners' Website. If you would like a Rewards Guide sent to you, email us at r[email protected] or if you would like to speak to someone about the program, please call (888) 809-4054.


If you want to know more about what is happening at our resorts, connect with us. We'll keep you in that vacation state-of-mind all year long.


Spinnaker Resorts Main page:


Hilton Head page:


Branson page:


Ormond Beach page:

Look for upcoming Spinnaker Resorts updates to keep you - our Owners - aware of the great developments for your ultimate vacation.

Stay up to date! Follow Spinnaker Resorts on:

Contact Owner Services:

Phone: (877) 842-3201

Email: [email protected]


Spinnaker Resorts

35 De Allyon Avenue, Hilton Head Island, South Carolina 29928 USA

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