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TRAVEL WITH CONFIDENCE DURING COVID-19

UPDATE: FEBRUARY 2021

Spinnaker Resorts welcomes Owners and Guests for their scheduled vacations in 2021. We are offering the highest standards in sanitization and cleanliness so our Owners and Guests can vacation with confidence. From check-in to poolside, many layers of protection are in place to give you peace of mind and keep you safe. Per CDC recommendation we are now recommending that our Associates Double-Mask or upgrade their mask to a very high grade mask for your increased safety. We will take whatever precaution possible to provide you with a safe environment that aligns with the safety standards and the expert recommendations for the defeat of COVID-19.

Travel Update

HELP US STOP THE SPREAD OF COVID-19

Travel Update

WASH HANDS

Travel Update

SIX FEET APART

Travel Update

WEAR MASK

Travel Update

FOLLOW RULES

  

VIEW a SHORT VIDEO ON NEW SPINNAKER SAFETY PROCEDURES

READ OUR HEALTH AND SANITATION PROGRAM AT A GLANCE

SAFETY FOR YOU AND OUR EMPLOYEES

#spinnakercares in action

Masks/Face Coverings:

  • It is mandatory for everyone to wear masks/face coverings in all indoor public spaces and in outdoor public spaces when physical distancing is not possible

Physical Distancing:

  • Everyone should practice physical distancing (staying 6 feet from anyone not in the same party) at all times

Follow the Signage:

  • We strongly encourage everyone to restrict your elevator occupancy, follow the proper pedestrian flow and stand behind the acrylic barriers when they are present
#spinnakercares in action

Hand Washing:

  • We strongly encourage everyone to wash your hands frequently (for 20 seconds) and utilize the hand sanitizer stations throughout resorts

Contactless Interaction:

  • We have enhanced contactless interactions with utilization of acrylic barriers, contactless payment systems and digitized resort services

Declaration of Wellness:

  • We require all Owner/Guests to complete and submit a Declaration of Wellness party (for submission at check-in)
#spinnakercares in action

GUEST VILLAS:

  • Spinnaker has added to its detailed cleaning practices, requiring all surfaces to be thoroughly cleaned with EPA approved cleaning solutions

Public Spaces:

  • We have increased frequency of cleaning and disinfecting of common areas

Employee Training:

  • Spinnaker Team members complete mandatory Health and Sanitation Program training and have their health monitored daily

MicroShield 360 Certified

  • Carolina Sanitizing applied MicroShield 360 to the Lobbies of the Sales Centers of Bluewater Resort, Waterside Resort, S.R Hotel, and the Visitor’s Center on Hilton Head Island
#SpinnakerCares
 
#SpinnakerCares means we care about our Owners, Guests and employees and we encourage all people to: continue social distancing, washing hands for at least 20 seconds, and most importantly, to wear a face covering when outside the home to help us reduce the spread of Covid-19.
Travel Update

LISTEN TO WHAT OUR GUESTS ARE SAYING

“The resort was always clean and so was our condo. Everything we needed was there! We appreciated all the nice hospitality throughout the building and that everyone was keeping their masks on.”
Laura & David W.
Royal Floridian South Resort
“Great resort, we had a great time/stay with our friends even with the pandemic, the resort managed to be open and keep us all safe. Thank you for the beautiful resort.”
John D.
Palace View Resort
“Our room was fresh and clean. Very impressed when we arrived that a “tamper proof” sticker was on our door indicating it was not opened after cleaning.”
Gary G.
Royal Floridian Resort
“Considering the pandemic and all the issues with it I never felt at risk at your facility and still had a great time. It was the little things – the info at the mini golf about not touching the flag stick.”
Joe K.
Bluewater Resort
“My travelling friends and I have ALL been through a very painful, stressful year and needed this time together. We rode bikes, prayed, enjoyed the peace of Shipyard Plantation and relaxed. We were grateful for the great care that was taken to keep the units clean and sanitized.”
Victoria G.
Egret Point Resort
“Upon checkin all staff were most helpful in explaining Covid rules and restrictions. The process was most efficient and complete. The condo was cleaned well. Thanks to all staff and management for doing whatever was required to open the resort after Covid and provide an excellent vacation experience for my family and guests.”
Tim & Denise U.
Royal Floridian South Resort
“The resort activities were more important this trip because of Coronavirus concerns of being around people outside of the resort. We really enjoyed the kayak, fishing from the pier, and mini golf. We felt comfortable being at the resort with their virus precautions.”
Danny B.
Bluewater Resort
“They were very attentive to cleanliness around the pool and in the lobby. The staff seemed willing to accommodate families for activity supplies, towels, etc. And they seemed cheerful about it every time. Great job adjusting to the new rules.”
Susan M.
Royal Floridian Resort
Travel Update

 

In partnership with the Hilton Head Island Chamber of Commerce, Spinnaker Resorts has taken a pledge that our resorts are taking the recommended steps to ensure safety for our patrons and staff. The state government and Hilton Head Chamber of Commerce identified a list of best practice recommendations meant to enhance public health and safety in response to the COVID-19 pandemic. This seal demonstrates Spinnaker Resorts commitment to safety as a top priority.