COVID-19 UPDATE: APRIL 2, 2020, 11:00 A.M.
Your Spinnaker Resort Operations teams continue to monitor the evolving coronavirus (Covid-19) situation. Due to the virus’ expanded growth and public health concerns, many reservations have been cancelled. We are monitoring federal and state government guidelines and will modify our reservation policies to comply with all recommendations and requirements.
Hilton Head Island, SC Resorts
All reservations for Bluewater Resort, Waterside Resort, Southwind, Egret Point, Carolina Club, The Cottages and S.R Hotel have been cancelled now through April 16, 2020.
Branson, MO Resorts
All reservations for Palace View Resort, Palace View Heights Resort and French Quarter Resort have been cancelled now through April 16, 2020.
Ormond Beach, FL Resorts – UPDATED
Florida Governor Ron DeSantis issued a statewide stay-at-home order Wednesday April 1, 2020 that will go into effect 12:01 am Friday April 3, 2020 and will last at least 30 days. In compliance with this order, Royal Floridian Resort and Royal Floridian South Resort reservations through April 30, 2020 have been cancelled.
We apologize for any inconvenience, however, the safety of our Spinnaker Owners, Guests, Operational Teams and local communities remains our focus.
Spinnaker Owners:
For questions pertaining to Hilton Head reservations please email [email protected]
For questions pertaining to Branson reservations please email [email protected]
For questions pertaining to Ormond Beach reservations please email [email protected]
Or leave a voice mail at 1 (877) 842-3201
Please note that any Owner Bonus Time or Owner Rental reservation will be refunded while the resorts are closed.
Spinnaker Marketing Guests:
If you have questions pertaining to your Mini-Vacation Getaway reservation please email us at [email protected] or call us at 1 (877) 301-7829
If you exchanged through Interval International please contact 1 (800) 828-8200 or RCI 1 (800) 338-7777 with any questions you might have.
If you are a rental guest, your cancelled reservation will be refunded if your reservation date occurs during the resort closure period.
We will update you via email once we know when our resorts will be reopen.
Updates will also be posted:
1. On our website: www.spinnakerresorts.com
2. On our Spinnaker Facebook
We thank you for your loyalty, patience and understanding. Be well, be safe and we look forward to seeing you once we all get through this.
Owner Services
Southwind Management