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ACTIVATIONS REPRESENTATIVE, MYRTLE BEACH SC
JOB DESCRIPTION SUMMARY The Activator is responsible for making and receiving customer calls who have purchased a package with Spinnaker. The Activator is tasked with influencing the customer’s travel dates to align with the needs and availability of the resorts. DUTIES AND RESPONSIBILITIES Make outbound calls to customers to book date of travel…
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Customer Service, Myrtle Beach SC
BACK TO POSTINGS JOB DESCRIPTION SUMMARY: The Customer Service Representative takes care of all issues not resolvable by the Activators. Customer Service does all possible to save a package from being refunded. They listen to calls; communicate with management to communicate with TM rooms. Customer Service works from a log and dispositions the log to…
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Telemarketer, Myrtle Beach SC
RETURN TO POSTINGS JOB DESCRIPTION SUMMARY: The Telemarketing Representative is responsible for making and receiving telephone calls to potential customers to solicit getaway packages to visit and preview one of our resorts. RESPONSIBILITIES: Make outbound and outbound calls to customers to solicit a getaway package. Must turn over a minimum of turnovers per day, minimum…
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Administrative Assistant, Myrtle Beach SC
RETURN TO POSTINGS The Administrative Assistant will be responsible for the data entry of all customer service issues to the customer service log and data entry of activation deals into SPI and CRMS. DUTIES AND RESPONSIBILITIES: Document customer issues and enter them into the customer service log. Enter activation deals into SPI and CRMS.…
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Activations Trainer/QCA Agent
RETURN TO POSTINGS _______________________________________________________________________________________ The Activations Trainer and Quality Control Agent is responsible for training all Activations Department new hires, listening to calls in real time, reviewing recordings and providing ongoing direction and training as needed. This position will provide management with weekly review of each Representative’s progress, status and make suggestions. Responsibilities also include:…
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Customer Service Representative
RETURN TO POSTINGS The Customer Service Representative takes care of all issues not resolvable by the Activators. Customer Service does all possible to save a package from being refunded. They listen to calls; communicate with management to communicate with TM rooms. Customer Service works from a log and dispositions the log to communicate with management…
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Special Projects Coordinator
RETURN TO POSTINGS The Special Projects Coordinator will be responsible for contacting previously traveled customers and offers an incentive for guests to fill out 5 star reviews on TripAdvisor. The Customer Service Team does as much as possible to manage customer expectations in an effort to save vacation packages. The team listens to calls and…
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Telemarketing TO, Myrtle Beach SC
RETURN TO POSTINGS The Telemarketing TO is responsible for successfully taking over calls to close a package to future customers who are solicited a vacation getaway package to visit and preview one of our Resorts. DUTIES AND RESPONSIBILITIES: Properly verify all reservations during scheduled shifts, as well as being available for the Verifications department…
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Telemarketing Representative
RETURN TO POSTINGS The Telemarketing Representative is responsible for making and receiving telephone calls to potential customers in an effort to solicit them a vacation getaway package to visit and preview one of our Resorts. DUTIES AND RESPONSIBILITIES: Make outbound calls to customers to solicit a vacation getaway package. Must complete a minimum…