Visitor Center Coordinator, Hilton Head SC

RETURN TO POSTINGS

______________________________________________________________________________________________________________

Spinnaker Resorts, Inc., has an opening for a full-time seasonal Visitor Center Coordinator in Hilton Head Island, South Carolina. This position is responsible for assisting with the registration and check-in of mini-vacation participants, contacting guests prior to arrival and preparing gift packages, communicating with other departments for preparation of mini-vacation arrivals, and providing outstanding customer service to visitors and guests.

______________________________________________________________________________________________________________

DUTIES AND RESPONSIBILITES 

  • Maintain a creative, upbeat and fun atmosphere at the Visitor Center
  • Implement new or revised procedures related to increasing tour flow
  • Provide excellent Customer Service to Visitors
  • Assist with the registration (check-in) for mini-vacation participants
  • Contact guests prior to arrival, manage expectations and prepare gift packages.
  • Communicate between departments to be sure we are prepared for mini-vacation arrivals to Spinnaker Resort, which includes Telemarketing centers, Hotels and condos, property management & tour desk
  • Perform other related duties & special projects as requested

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

  • Excellent computer skills to include MS Office
  • Accurate data entry with attention to detail
  • Ability to communicate effectively, both orally and in writing
  • Excellent work ethic to include dependability, self- accountability, motivation to succeed and consistent work history
  • Willingness to take on additional duties as requested by management during work hours

OPTIONAL SKILLS A PLUS

  • Knowledge of Spinnaker Resorts and or the timeshare industry
  • Prior experience in customer service

Minimum Qualifications:

-Must possess outstanding customer service skills

-Demonstrated proficiency with MS Word/Excel/Outlook

-Must be willing and able to work evenings and weekends

 

 

 

INTERESTED IN THIS POSITION?

Please provide the information requested below.

* Denotes required field

Allowed Type(s): .pdf, .doc, .docx