Marketing Reservation Coordinator

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Are you looking for an exciting full-time employment with an amazing benefits package? Looking to grow your skillsets, all while being part of a team of vacation professionals who get to make vacations enjoyable for owners and guests alike? If so, Spinnaker Resorts has an exciting career opportunity waiting for you!

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JOB DESCRIPTION SUMMARY

The Marketing Reservations Coordinator will assist the Marketing Department with issues related to mini vac reservations and cancellations.

 

RESPONSIBILITIES

  • Handle general inquiries and customer service issues within email.
  • Adjust tour and hotel allocations when needed.
  • Generate cancellations report to complete cancellations and reschedules.
  • Make needed marketing reservations and confirms.
  • Work with Local Partners to secure hotel reservations
  • Performing other related duties & special projects as requested

REQUIRED KNOWLEDGE, SKILLS, and QUALIFICATIONS

  • Excellent computer skills to include Microsoft Office.
  • Process oriented – Can easily identify how to get from point A to point D – efficiently.
  • Excellent written communication skills
  • Ability to speak clearly and effectively.
  • Ability to maintain composure during stressful situations.
  • Attention to detail.
  • Ability to effectively deal with people and situations.

OPTIONAL SKILLS A PLUS

  • Knowledge of Spinnaker Resorts and/or the timeshare industry
  • Prior experience in Customer Service or an Administrative role

INTERESTED IN THIS POSITION?

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