JOB DESCRIPTION SUMMARY
The Local Promotions Team Leader plans, organizes, implements, and oversees daily operations of an off property Local promotions program. Recruits, trains, and supervises a staff of Local promoters. Develops and implements new procedures to enhance ongoing Local Promotions activities to generate resources in support of development activities.
DUTIES AND RESPONSIBILITIES
- In field training, educating, and Motivating of all Local Promotions staff daily.
- Manages dress code and rules and processes of all staff and locations that generate tours and package sales
- Provides advanced training/classroom training to all underperforming staff and new hires
- Keeps all locations looking professional, cleaned, and stocked with all approved marketing materials
- Recruits new hires and re-hires.
- Manage company expectations of package sales.
- Responsible for all setups and break downs of special events, shows, fairs and any other additional tour/lead generating locations.
- Supervises personnel, which typically includes recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution
- Liaison with the key Local Promotions locations to ensure Spinnaker maintains the highest level of professionalism and integrity with the location contacts
- Performance manages Local promoters on Hours per tour and tour minimums per week.
- Performing other related duties & special projects as requested
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
- Strong knowledge of and skilled in negotiation.
- Strong knowledge of the organization’s products, services, and sales techniques
- Basic knowledge of vacation ownership and travel exchange companies.
- Knowledgeable and competent in completing paperwork pertaining to Pkg Sales and Local Promotions Tours.
- Knowledge of standard office practices, procedures, routines, and equipment.
- Knowledge of all Microsoft® Office products.
- Knowledge of computers.
- Ability to set goals and objectives while demonstrating excellent organizational skills.
- Ability to assist and support others using tact, patience, and courtesy.
- Ability to accept new and changing responsibilities.
- Ability to accurately prepare detailed forms and documents.
- Ability to effectively convey information to managers/supervisors and/or employees.
- Ability to exercise good judgment and maintain confidentiality of critical and sensitive information, verbal conversations, financial matters, and reports.
- Ability to work independently and seek out answers on own, self-starter.
- Ability to deal effectively with conflict and manage difficult situations.
- Ability to work under pressure with frequent interruptions.
- Ability to establish and maintain complex record keeping systems.
- Ability to lead and mentor a team.
- Ability to exude confidence, while being professional and courteous.
- Ability to establish and maintain effective working relationships with peers, employees, and management.
- Ability to provide strong attention to detail and problem solve.
- Ability to exhibit a positive attitude and thrive in a fast-paced environment under pressure of deadlines.
- Ability to multi-task using excellent organizational and planning skills.
- Ability to listen, comprehend, interpret, and apply directives.
BENEFITS
- Weekly Pay and Direct Deposit
- Health Insurance (Medical/Vision/Dental)
- Company-Paid Life Insurance
- Paid Time Off (PTO) Program
- Employee Wellness Programs, including Employee Health Fairs and RALLY.
- Fitness Center Reimbursement
- Ongoing Professional Development Opportunities
- Employee Family & Friends Discounted Stays
- Various Employee Discounts (Local Businesses and National Retailers)
- Company-Supplied Uniforms and Equipment (Applicable Positions)
- Flexible Work Schedules