In House Marketing Representative (Part-time)

BACK TO POSTINGS

 

JOB DESCRIPTION SUMMARY

The In-House Marketing Representative is responsible for on-site tour generation at timeshare check-in, on-site tour generation via telephone, and on-site promotional events for the purpose of timeshare solicitation.

 

DUTIES AND RESPONSIBILITIES

  • Representing sales/marketing at check-in on Saturday and Sunday
  • Booking owners and guests at check-in for a timeshare tour with our in house department
  • Booking owners and guests via telephone for a timeshare tour with our in house department
  • Book owner leads for Bounce Back packages and road shows through face to face interaction and by phone
  • Providing concierge services to our owners and guests at check-in and via telephone
  • Assisting owners and guests with issues by referring information to engineering and owner services
  • Entering all booking data into SPI for generating tour arrival reports
  • Planning, hosting and/or attending two or three events throughout the week such as a breakfast, BBQ’s, cocktail party, orientations for the owners and guests
  • Creating and delivering invitations and other correspondence to the timeshare villas for the purpose of generating tours
  • Maintaining levels of tour volume, gifting limits, and penetration goals as dictated by management
  • Performing other related duties & special projects as requested

 

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

  • Ability to effectively deal with people and situations
  • Ability to communicate effectively, both orally and in writing
  • Excellent phone etiquette
  • Proficient with Microsoft Office
  • Type 30+ words per minute
  • Ability to establish priorities, work independently, and proceed with objectives without supervision
  • Ability to handle and resolve recurring problems

 

OPTIONAL SKILLS A PLUS

  • Knowledge of Spinnaker Resorts and or the timeshare industry
  • Prior experience in Sales/Customer Service

INTERESTED IN THIS POSITION?

Please provide the information requested below.

* Denotes required field

Allowed Type(s): .pdf, .doc, .docx