JOB DESCRIPTION SUMMARY
Maintain units and public areas in a highly presentable “Gold Crown Standard”.
DUTIES AND RESPONSIBILITIES:
General Cleaning
- Cleaning of all public use areas.
- Inventory, re-stocking, organizing, and cleaning of all Housekeeping closets.
- Assist Manager/Supervisor with Housekeeping tasks.
General Inspection
- Inspect clean units as turned in to Housekeeping.
- Inventory and replace missing/damaged items
Other
- Backup support to others, special projects as requested, and/or any legitimate business task within the scope of responsibilities.
Safety
- Ensure that all safety rules are observed by activities staff.
- Practice and encourage the proper safety procedures for equipment & chemical use.
- Practice and encourage the proper safety procedures for physical exertion that involves bending, lifting, and climbing.
- Know tornado, fire, and disaster procedures and help coordinate evacuation efforts if necessary.
- Understand and be capable of completing the SDC accident/injury incident report forms/documents.
Work Schedules
Given that we are in the hospitality industry and operations are 24 hours, 7 days per week, schedules will vary by department based on seasonality and business needs. All employees are encouraged to recognize there is a certain level of flexibility expected based on legitimate business situations. For office staff, slight variations of start and end times are available by department based on business needs. However, once a schedule is determined, employees should ensure they are timely based on their established schedule. Requests for schedule adjustments should be submitted to your immediate manager and may be considered if it meets the needs of the business.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
- General knowledge in Housekeeping procedures and operations.
- Good verbal and written communications skills (including the ability to understand English) for interaction with employees and guests, using tact and poise.
- Ability to do basic math.
- Attention to detail is imperative.
- Ability to walk extensively, climb stairs, and lift up to 30 lbs.
- Valid driver’s license in good standing.
PREFERRED QUALIFICATIONS
- 1 + years trade experience in related or applicable field.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
- High School Diploma or GED
- Proficient in reading, writing, and communicating in English.
- General and technical knowledge in maintenance procedures and operations as well as tools and equipment and proper use of chemicals.
- Ability to train and supervise staff in all areas of maintenance.
- Good verbal and written communication skills for interaction with employees, guests, vendors, contractors, and the general public using tact & poise.
- Ability to work overtime and/or weekends as needed.
- Respond to emergency calls within 30 minutes when on-call.
- Knowledge and experience of budgeting and the ability to assist with implementing cost containment programs and manage inventory.
- Ability to walk extensively, climb stairs, and lift 30 lbs or more.
- Desire 2+ years supervisory experience in related or applicable field.
- Strong organizational skills and the ability to be attentive to details
- Valid driver’s license in good standing
BENEFITS
- Weekly Pay and Direct Deposit
- Health Insurance (Medical/Vision/Dental)
- Company-Paid Life Insurance
- Paid Time Off (PTO) Program
- Paid Vacation and Holiday Pay
- Employee Wellness Programs, including Employee Health Fairs and RALLY.
- Fitness Center Reimbursement
- Ongoing Professional Development Opportunities
- Employee Family & Friends Discounted Stays
- Various Employee Discounts (Local Businesses and National Retailers)
- Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party)
- Company-Supplied Uniforms and Equipment (Applicable Positions)
- Flexible Work Schedules
