Activities Representative

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JOB DESCRIPTION SUMMARY

The Activities Representative assists the Activities Coordinator in providing King’s Creek owners and guests with first class planned Activities Program, local attraction information and answer all questions by guests in a timely and friendly manner. This position requires flexibility, creativity and the ability to effectively work in small and large groups.

 

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

  • Conduct assigned activities for guests of the Resort to include recreational activities, classes, and special events.
  • Assist and provide supervision for children of guests during sales presentations while abiding by department policies and procedures.
  • Assist and monitor the safety of unaccompanied minors; maintain accurate contact information of parent, guardian and Sales Representative and contact when needed.
  • Enthusiastically promote programs and activities of the Resort and serve as a role model in attendance and interaction at the events.
  • Consistently display a positive attitude, cheerful spirit, and high energy level in all duties and interactions with guests and staff.
  • Monitor local activities in the surrounding area as it develops and changes and keep staff in other departments informed.
  • Prepare and collect/break down materials and/or equipment for various activities and events.
  • Assist and provide input in the design and implementation of new daily, weekly, and monthly activities to encourage socialization, relaxation, and recreation.
  • Assist Activities Coordinator with department logistics; make phone calls, advertise, manage inventory, train and motivate employees.
  • Develop, maintain, and demonstrate positive working relationships with all staff.
  • Maintain knowledge of content of activities calendar distributed to owners and guests and answer questions about activities offered.
  • Maintain daily activity logs; when required, check guests in/out.
  • Observe participants to gauge their enjoyment and obtain their feedback to improve activities.
  • Follow all established policies and procedures.
  • Attend all departmental meetings.
  • Attend all training/development sessions offered by King’s Creek.
  • Perform additional or different duties, from those set forth above, to address business needs and changing business practices as directed by the supervisor.
  • Perform special projects, when directed by supervisor.
  • Maintain professional appearance and manner at all times.
  • Must be punctual with a positive attitude.

 

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

  • High School / GED or significant work experience
  • First aid and CPR training
  • Basic knowledge of vacation ownership and travel exchange companies.
  • Basic knowledge of timeshare operations.
  • Demonstrated knowledge of computers and their various software applications required.
  • Ability to communicate effectively, both verbally and in writing.
  • Ability to establish and maintain effective working relationships with peers, employees, and management.
  • Knowledge of recreation/activities programming.
  • Ability to conduct and obtain resources for a variety of classes including arts and crafts classes on a regular basis.
  • Ability to facilitate small and large group activities.
  • Ability to exhibit excellent guest relations skills.
  • Ability to deal effectively with conflict and manage difficult guest relation situations.
  • Ability to assist and support others using tact, patience and courtesy.
  • Ability to multi-task and effectively perform duties.
  • Ability to accept new and changing responsibilities.
  • Ability to be flexible and creative with high energy level.
  • Ability to present an outgoing personality.

 

BENEFITS

  • Weekly Pay and Direct Deposit
  • Health Insurance (Medical/Vision/Dental)
  • Company-Paid Life Insurance
  • Paid Time Off (PTO) Program
  • Paid Vacation and Holiday Pay
  • 401 (K) Retirement Plan with a Company Match (based on eligibility)
  • Employee Wellness Programs, including Employee Health Fairs and RALLY.
  • Fitness Center Reimbursement
  • Ongoing Professional Development Opportunities
  • Employee Family & Friends Discounted Stays
  • Various Employee Discounts (Local Businesses and National Retailers)
  • Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party)
  • Company-Supplied Uniforms and Equipment (Applicable Positions)
  • Flexible Work Schedules

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