Activities Director

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JOB DESCRIPTION SUMMARY

Responsible for the overall design and daily management operations of Spinnaker Resort’s Activities Department, which in addition to activities programs offered at Waterside Resort and Bluewater Resort includes Bluewater Dock programs including fishing, crabbing, and kayaking as well as resort holiday event planning and decorating. Daily management of Activities Coordinators with a focus on providing excellent customer service while delivering unique vacation experiences.

 

DUTIES AND RESPONSIBILITIES

  • Creative development of the overall Activities programming for resort guests, including design and scripting of all tours, activities, food events, rentals, and experiences.
  • Secure and maintain all necessary equipment as well as support gear needed to operate the department, including all vehicles, dock equipment, sporting and game equipment and maintain accurate service records.
  • Develop written operational procedures for all activities.
  • Adhere to established Operating Budget for resort activities.
  • Hire and train supporting staff and supervisors for all Activities Department positions to Spinnaker Resort’s standards.
  • Responsible for weekly scheduling of staff and management of employee hours to business volumes (includes managing overtime).
  • Develop seasonally the Resort Activities Schedules for distribution to resort guests via email, website, and print methods.
  • Develop and implement safety procedures, including minimum age requirements, and specific use guidelines for all activities.
  • Prepare financial reports following resort standards and guidelines.
  • Manage transportation shuttles and transfers of guests to and from activities
  • Flexibility in scheduling
  • Plan and conduct meetings to include staff and supervisor meetings and others as requested.
  • Foster and maintain community relations with relatable outside vendors, civic groups and organization.
  • Communicate with other departments’ staff (e.g. front desk, social media and web marketing, sales, and maintenance) on activities programs and offerings.
  • Knowledge of the resort property management system- SPI Orange
  • Other duties and activities as required by the needs of the business

 

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

  • College Degree in Recreation, Resort Management, or related field of study a plus.
  • Valid Driver’s License, certified in CPR, and basic first aid or higher level of medical training.
  • Competent in many aspects of Outdoor Recreational activities specific to the Lowcountry.
  • Excellent Customer relations skills
  • Excellent communication skills
  • Excellent organizational skills
  • Knowledge of Computer Hardware or Software: Proficiency with Microsoft Office specifically Word, Excel, Outlook, Internet, Power point and Publisher.
  • Previous Experience Required: Minimum of three years of Activities/Recreation management ideally in a resort setting.
  • Working Conditions: This position will be performed both in an indoor and outdoor setting.

 

BENEFITS

  • Weekly Pay and Direct Deposit
  • Health Insurance (Medical/Vision/Dental)
  • Company-Paid Life Insurance
  • Paid Time Off (PTO) Program
  • Paid Vacation and Holiday Pay
  • 401 (K) Retirement Plan with a Company Match (based on eligibility)
  • Employee Wellness Programs, including Employee Health Fairs and RALLY.
  • Fitness Center Reimbursement
  • Ongoing Professional Development Opportunities
  • Employee Family & Friends Discounted Stays
  • Various Employee Discounts (Local Businesses and National Retailers)
  • Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party)
  • Company-Supplied Uniforms and Equipment (Applicable Positions)
  • Flexible Work Schedules

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