JOB DESCRIPTION SUMMARY
The Activities Coordinator coordinates onsite activity programs year round. Coordinator is responsible for running programs and interacting with the owners and guests. Coordinator will be hospitable, friendly and helpful to owners and guests in providing guidance to ensure they have fun filled and enjoyable vacation experience.
DUTIES AND RESPONSIBILITIES
- Conduct and create quality recreational programs, events, or experiences for resort guests that engage, entertain, and leave a positive impression on their vacation experience.
- Interact and work cooperatively with other corporate teams
- Assist director in administrative tasks as needed for record keeping, inventory, guest charges, etc.
- Publisher
- Excel
- Word
- Email/Outlook
- Power Point
- SPI
- Answers guests’ questions and concerns or assist them in finding the proper department channel to meet their specific needs
- General knowledge of overall resorts operations
- Keep and maintain accurate records and inventories
- Maintain a clean driving record to drive Spinnaker Shuttle for sponsored excursions and activities
- Engage in physical activities such as walking, bike riding, kayaking and water games and aerobics
- Actively grow breadth of knowledge in a variety of areas of local interest
- Prepare and serve food for food and ice cream events
- 40 hour work week with occasional over time
- Run a variety of programs including, but not limited to: Arts and Crafts, Nature Walks, Area History Presentations, Pool Games, Sand Castle Building, Sundae Making, Camp Councilor, Shuttle Driver, Serving Alcoholic Beverages, Event Set-up and Tear Down, Carnival Games, Crabbing and Net Casting, etc.
- Offer informed Guest relations information, i.e. dining, golf, tennis, shopping, etc…after hours
- Be always accessible to guests and other departments
- Uphold the department’s standards of practice in conducting all programs or actions
- Keep all department areas including pool deck, dock areas, crafts rooms, sports courts, cabanas, and community areas tidy and organized
- Enforcing company policies concerning:
- The reserving tours
- Rented recreation equipment
- Non-resident owners
- Trespassing
- Serving of alcohol
- Recreation Program Charges
- Pool and deck safety (clowning around, horseplay, floats and glass/food on decks)
- Kayak operations
- Fishing and crabbing regulations in accordance to state and regional laws and ordinances
- Eco-friendly practices and reduced environmental impact
- Securing amenities for adverse weather conditions
- Following all corporate standard operating policies including specified breaks and or lunch.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
- High School Diploma or GED.
- Experience in the field of recreation.
- Valid Driver’s License in good standing.
- Flexible work hours, 40-hour work week.
- Provide own transportation required for the job.
- Knowledge of computers.
- Good people skills and pleasant and helpful attitude.
- Ability to stand on feet for long periods.
- Ability to work outdoors in inclement/hot weather.
- Ability to lift up to 30 lbs.
- Exemplary communication skills: ability to memorize script, present information to large groups, lead discussions and engage in spontaneous conversations
