Activities Coordinator

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The Activities Coordinator is responsible for providing King’s Creek owners and guests with a first-class planned Activities program, local attraction information and with answering any questions guests may have in a timely and friendly manner. This position is also responsible for the development, oversight, and administration of a variety of activities for guests and owners to maximize enjoyment at the resort. This position requires flexibility, creativity and the ability to effectively work in small and large groups.


 

DUTIES AND RESPONSIBILITIES:

  1. Develop and implement new, varied, and timely activity programs for guests. (i.e., adults, children, seniors, family activities, etc.) to encourage socialization, relaxation, and recreation.
  2. Design and implement theme based and holiday activities for children and adults (i.e., Easter egg hunt, Halloween, etc.).
  3. Coordinate and conduct activities appropriate for different age groups, i.e., adults and children.
  4. Act as a facilitator for certain programs (i.e., develop and deliver presentations).
  5. Assist and monitor the safety of unaccompanied minors; maintain accurate contact information of parent, guardian and Sales Representative and contact when needed.
  6. Train the Aquatic Center Front Desk staff on the scope of the Resort’s Activities program.
  7. Update all material on Aquatic Center boards and Townes Pool boards on a weekly basis or more frequently as needed.
  8. Ensure weekly Activities flyer is complete and available for all check-ins.
  9. Develop and maintain professional activities calendar for distribution to owners and guests according to established schedule.
  10. Monitor local activities in the surrounding area as it develops and changes and keep staff in other departments informed.
  11. Maintain daily activity logs; when required, check guests in/out.
  12. Observe participants to gauge their enjoyment and obtain their feedback to improve activities.
  13. Develop excellent working knowledge of Aquatic Center Front Desk operations to assist guests as needed.
  14. Enthusiastically promote programs and activities of the Resort and serve as a role model in attendance and interaction at the events.
  15. Develop, maintain, and demonstrate positive working relationships with all staff.
  16. Serve as the point of contact for all local attraction vendors.
  17. Establish and maintain new and existing relationships with outside vendors.
  18. Consistently display a positive attitude, cheerful spirit, and high energy level in all duties and interactions with guests and staff.
  19. Follow established policies and procedures, e.g., uniform standards.
  20. Attend all departmental meetings and training sessions offered by King’s Creek.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  1. Must possess a High School Diploma or GED.
  2. Must possess at least 5 or more years in Recreation and/or Activities programming.
  3. Active First-Aid and CPR certification is required.
  4. Basic knowledge of vacation ownership and travel exchange companies.
  5. Basic knowledge of timeshare operations.
  6. Demonstrated knowledge of computers and their various software applications required.
  7. Ability to communicate effectively, both verbally and in writing.
  8. Ability to establish and maintain effective working relationships with peers, employees, and management.
  9. Knowledge of recreation/activities programming.
  10. Ability to conduct and obtain resources for a variety of classes including arts and crafts classes on a regular basis.
  11. Ability to facilitate small and large group activities.
  12. Ability to exhibit excellent guest relations skills.
  13. Ability to deal effectively with conflict and manage difficult guest relation situations.
  14. Ability to assist and support others using tact, patience and courtesy.
  15. Ability to multi-task and effectively perform duties.
  16. Ability to accept new and changing responsibilities.
  17. Ability to be flexible and creative with high energy level.
  18. Ability to present an outgoing personality.

INTERESTED IN THIS POSITION?

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