Activations Agent

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The Activations Agent is responsible for ¬†calling customers who have purchased a vacation package and will help them choose a date to travel that works well with the Resort’s availability.


 

DUTIES AND RESPONSIBILITIES:

  1. Make outbound calls to customers to book a date of travel for their getaway package.
  2. Maintain a minimum number of bookings as determined by management.
  3. Participate in training and development opportunities as required.
  4. Represent the company in a positive and professional manner.
  5. Perform other job-related duties and special projects as requested.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  1. Must understand both written and verbal English.
  2. Ability to speak clearly and effectively.
  3. Must possess a positive and friendly attitude.
  4. Must possess good customer service skills.
  5. Ability to operate a computer and experience using MS Office programs.

OPTIONAL SKILLS A PLUS:

  1. Knowledge of Spinnaker Resorts and/or the timeshare industry is desired.
  2. Prior experience in customer service, sales or telemarketing is desired.

INTERESTED IN THIS POSITION?

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